Fatigue360

Enhancements:

• Clause Module: Updated to use 'actual' times instead of planned shift times in calculations.
• Personalised Notifications: Supplier Work/Shift Requests now notify the individual who made the request, rather than everyone subscribed to the channel.
• Calendar Option in Roster View: Added a calendar option to select weeks outside of those listed in the dropdown.
• Shift Timeline Week Numbers: New filter option to display Week Numbers in the background of the Shift Timeline.
• Event Timeline Week Number Display: Week Numbers are now displayed at the top and bottom of the Event Timeline.
• Secondary Sponsored Shift Status: On canceling and reconfirming a Secondary Sponsored Shift, the Sponsor response status is set to "To Be Sent".
• New Report: Added a report for 'Requested Suppliers'.
• TRU East Automated Weekly Report: Updated to include shifts up to 12 weeks into the future (previously 4).
• Settings Screen: Updated to explain what notifications are controlled by the toggle on the Settings screen.
• Workforce App Access: Updated to use the Licence system for defining additional permissions ahead of the next app release.

Integrations:

• A-Site Integration: Updated to prevent adding new Roles & Shifts associated with them.

Bug Fixes:

• Media Viewing Issue: Fixed a bug where users were unable to view media on a Supplier Shift using the toolbar media option.
• Event Upload Issue: Fixed an issue when uploading an event with only Latitude and Longitude, which previously did not query to get the Postcode.
• 'Other Events' Filter: Fixed an issue with the 'Other Events' filter on the Shift Timeline.
• Rest Icon Display: Fixed a bug where the Rest icon wouldn't be displayed.

Worksite360

Enhancements:

• New Equipment Loan Status: Added 'Retained' status for equipment loans.
• Equipment Loan System: Updated to display any loaned equipment marked as 'Retained' on each subsequent shift, ensuring status is kept up-to-date.

MacRail System

Enhancements:

• Pre-populated Shifts Report: Updated to include the Event Reference.
• Specific Labour Shifts Report: Updated to include those signing out during the report period and adjusted the reporting period to 6am to 6am (previously 7am to 7am).
• Facial Recognition Sync: Updated to re-sync records with Facial Recognition cameras when a person's name is changed, ensuring the correct name is displayed.

Bug Fixes:

• Workforce Portal Upload Issue: Fixed a bug where uploading to 'multiple events' defaulted to the previously selected single event.

Enviro360

Enhancements:

• 2FA Update: Updated App released for Two-Factor Authentication (2FA).

Obstruction360

Enhancements:

• 2FA Update: Updated App released for Two-Factor Authentication (2FA).

Today, 2FA (two factor authentication) has been introduced to the Workforce360 platform, adding an additional layer of security to protect your information and that of others. 

The process is simple, and easy to follow. The steps below describe the process and what you need to do:

1. Log into your account as normal (via https://account.workforce360.co.uk/ or  https://account.macrail.co.uk/)
2. If you are presented with a screen asking you to enter the two-factor authentication code check the email linked to your account for a 6 digit number.
3. Enter this number in the below field:
4. 
   Click Confirm

If you login via different devices/browsers, then you will be required to repeat this process. If you are using the same device and browser, then the 2FA will be last for a period (longer than a day) before you'll be asked to repeat this.

If you are logging via the web to access any of the applications listed below, you will be affected:

• DMS360
• Enviro360
• Fatigue360
• MacRail System
• Obstruction360
• Worksite360

A Commitment to Security
This update underscores our commitment to providing a secure platform. If you run into any issues as a result of this update, please contact the helpdesk: helpdesk@westonanalytics.com and we'll help as quickly as possible.

As previously communicated, this is the 2nd phase of our security update further updates will be coming for the various mobile apps over the coming weeks, so look out for further updates.

At Weston Analytics we are committed to ensuring the highest standards of security for all users on its platform. 

As part of this ongoing commitment, we are announcing a series of enhancements to our account security measures, set to begin in April and running through to end of June. These updates are designed to provide a secure and reliable experience.

New Security Measures (starting April 16 2024)

• Mandatory Password Updates: All users (except those using Single Sign-On (SSO)) will be required to update their passwords every 90 days. This will ensure that all accounts meet our stringent security standards. Upon login, users will receive a notification that they are required to do this, and an email will be sent to the email address listed with instructions.
• Account Deactivation for Inactive Users: In an effort to streamline user access and maintain a secure platform, the system will automatically deactivate accounts that have not been accessed for more than 90 days. Affected users will receive an email notification informing them of the deactivation and outline the steps to reactivate their account.

These enhancements are part of our proactive approach to security and are informed by an extensive analysis of user account activity. To avoid being caught by this on the 16th April, you can update your password at any point between now and then using the 'Forgot Password' tool on the login screen.  The next time you'll be asked is  90 days after you update it.

Introducing Two-Factor Authentication (2FA) (starting April 30 2024)

We will be implementing Two-Factor Authentication (2FA), requiring users to verify their identity by entering a code sent to their email address. This will be rolled out in two phases:

1. Web/Cloud Applications: Starting April 30 2024, 2FA will be introduced for web/cloud-based applications (including the MacRail System, Worksite360, and Fatigue360).
2. Mobile Applications: 2FA will be extended to our mobile apps towards the end of Q1 (April-June 2024). Detailed information about the app specific rollout will be provided closer to time.

All users will need to comply with the 2FA requirement unless they are utilising Single Sign-On (SSO) in which case your own Organisation's rules will apply.

A Commitment to Security:

These updates underscore our dedication to providing a secure, reliable platform for our diverse user base. We understand these changes may require an adjustment period and are committed to supporting our users through this transition. The staggered nature of this implementation will allow us to respond to feedback and make adjustments along the way.

For any inquiries, please contact us via the helpdesk: helpdesk@westonanalytics.com 

Fatigue360

• A new Event List screen has been added (listed under the Timeline menu) that lists all the Events added to Fatigue360. This has the option to search through the Events to find those with a certain name, client, status and in a particular date range. 
  • From the Event List it is possible for Users to edit the details of the Event, check the audit history, or go to the Shift timeline for that Event.
  • The Event List screen includes an option to export the Event details into an Excel spreadsheet.
• Competencies Expiring widget added to the Dashboard, showing the Competencies expiring in the selected date range. The drill-down view will should the Staff Member and the competency, and this can be exported.
• A new option has been added to the Multiple Shift Options (CRTL+ click on multiple shifts), to update the Start and Finish times of multiple shifts for different staff members.
• New option added to override the Travel Time values on a planned shift, for Primary Sponsored Staff, has been added to the Shift sidebar. The travel time calculated using the Google Distance Matrix API will also be shown underneath the field, even after a different value is entered. 
• Event copying has been updated to allow the name of the new Event to be changed, the default option will continue to use the same name as the original Event.
• The required fields for the Accommodation import have been simplified, to change certain fields (e.g. reference number, number of nights) from being required to being optional. 
• Updated the Sentinel import to work with Sentinel's 2 Factor Authentication.

Integrations

• New option added to the M-Site Integration to only synchronise employees that have been enrolled on active sites, and fix added to handle records that have no name.

Bug Fixes

• Fixed a bug on the Dashboard that could cause it to not load when the date range covered multiple years.
• Fixed a display bug where the 'broken clause' issue would should on a Shift, even though the calculation for remaining hours/days would show that they had not breached the clause.

Worksite360

• Updated the Sentinel screen to work with Sentinel's 2 Factor Authentication.

MacRail System

• Updated the Pre-Populated Notification Email to include shifts that were specifically updated after an upload, and to include details of the user who uploaded the shifts.

Bug Fixes

• Fixed bug with the 'Pre-populated Shift - Card Issues' email where it would have no content.
• Fixed bug where the week selection for the Event list on the Workforce Portal would be out by 1 week.

Enviro360

• Tracking of requests being made to the API to show when Users are accessing Enviro360.

Obstruction360

• Tracking of requests being made to the API to show when Users are accessing Obstruction360 and the version they are using.

Organisation Dashboard

• Added new option to map the Sentinel Sponsor name against a company record via the Organisation Dashboard (for those with Worksite360), used on sign-in to set the individuals company.
• New option added to re-send the Organisation invite email to a User after first inviting them.

Platform

• Forgot Password tool formerly moved to the account section. Any URL that used the old location should automatically redirect to the new form.
• Updated Firebase push notification integration to handle the latest requirements from Google.

Notifications

Workforce App

Starting today (26th July), a new daily Notification will be sent to Users of the Workforce App at 4pm to tell them about updates (made in the previous 24 hours) to their shifts for the next 7 days. (Update; an issue prevented some Notifications from being sent out on the 26th, but all Notifications fired successfully on the 27th July).

This notification will tell them about shifts they have been assigned to, had the times (start/finish) or role changed.  It will also tell them about any new shifts that have been created and any shifts that have been cancelled (so long as they are still assigned to them).

By default, this new Notification is enabled for all Clients as we view this as an important update to the platform as it ensures Staff are aware of changes being made to their upcoming shifts.  A new setting Roster Update Notifications has been added to the Settings screen in Fatigue360 whereby you can disable this notification.

We'll be monitoring the output of this Notification, and welcome any feedback to improve this.

Fatigue360

A new Notification has been added for licenced Users in Fatigue360, that will show whether a Staff Member accepts or rejects a request to work a shift via the Workforce App.  This is an optional notification and can be enabled by accessing the Notification screen from the profile menu in Fatigue360.

Misc. / Other Changes

This month we've made several updates that aim to improve the performance in certain areas of the platform that we had identified. The improvements have either come through a reduction in queries or by moving some tasks to be processed in the background.

We can see from our server monitoring, that the changes outlined below have already had a positive impact on reducing potential bottlenecks. 

This will be an ongoing process as we continue to monitor and identify other areas that need to be tackled.

Platform

• Reduced the number of queries required for tracking the logged-in session to improve overall performance and number of transactions.

Fatigue360

• Calculation of rest and the Fatigue/Risk indexes when copying or deleting an Event are now processed in the background. This decreases the time it takes to perform either of these actions.
• Re-calculation of rest and the Fatigue/Risk indexes after updating an actual has been moved to be processed in the background, greatly improving the time it would take to modify an older actual.
• Syncing of a shift on an Event Request will sync valid shifts and exclude those with issues. Previously an issue in the request (e.g., Staff Member doesn’t exist) would prevent synchronisation of all shifts.

Worksite360

• Screens have been added to the Organisation Dashboard to allow for custom entries to be added for all Close Call lookup fields.
• Added option for Users to submit a request for a Card that they own via Worksite360 for Organisations that allow users to do this.
• Updated the Excel Export for Inductions to include the recorded Primary Sponsor for each inducted person.

Enviro360

• A new version of the App was released to address a bug when scanning NFC tags on a device running Android 13.

Bug Fixes

• Fixed a query processing issue where multiple expensive queries would reduce the overall performance of the platform.
• Fixed an issue where an actual on a Supplier Event would be used in the Fatigue Calculation after the Event was deleted/cancelled.
• Fixed an issue where a cancelled shift would continue to be displayed on the Staff timeline for a cancelled Supplier Event that was no longer accessible.