Fatigue360

This month, we're introducing a much requested feature; Automatic Bank Holiday Leave Booking! 

To get this setup, you will need to set the Bank Holidays that a Staff Member will have (options from 'England & Wales', 'Scotland' & 'Northern Ireland'), either via the Staff form or by using the Staff Importer (remember for existing staff to have one of their cards as an identifier). 

Then in the background, all future Bank Holidays will be automatically booked as Leave. If you have rostered the Staff Member to work on a Bank Holiday, then this is will not remove them but flag this as an issue for you to deal with.

We pull in the Bank Holidays from the UK Gov website which is currently populated through to the end of 2026 and periodically the system will check for any new bank holidays that are added so you'll never need to do this again.

This feature has been upvoted by a variety of users in our Feature Requests - so if there is feature you are keen to see added to Fatigue360 then make sure you submit it and give an upvote for existing requests added by others. We discuss them internally when deciding on what features to add, and will try to engage with Users to discuss the finer details of their requests.

Other Enhancements:

• Supplier Events: When a Client makes changes to their own Event (Name, Postcode, Access Point, What3Words, Ref and Purchase Order) these will be synced to the Supplier Events (if their values are the same), ensuring that everyone remains on the same page.
• Staff Searching: Is now saved so that after searching, navigating away (i.e. viewing a staff's data or timeline) and then back again. The page will default to whatever you had searched.
• MacRail Finance Report: Updated so that unfilled shifts, that are also marked as not to be charged, do not include the charge rate.
• Manager Licence (Role Read-Only): Manager Licence variation, where the User won't have access to add/edit/delete Roles.
• CSCS Cards: Cards Updated to make clear which ones are part of the CSCS Alliance.

Bug Fixes:

• Travel Shifts: Fixed a Bug where booking Accommodation via the Module would not immediately cause the options to 'Add Travel Shift' to the first and last shifts for that period of Accommodation.
• Dashboard Loading: Where a User has changed which widgets are displayed, some additional queries would be run for widgets they hadn't included.
  
  

DMS360

Bug Fixes:

• FORS Withdrawn: Added validation to inform the User that the response from FORS was withdrawn, rather than Gold, Silver or Bronze.
• Slot Duration: Fixed bug where it was possible to set the slot duration to be longer than the maximum delivery duration.

Worksite360

Enhancements:

• Sentinel Check: After a Sentinel Check, the Person's Primary Sponsor will be updated if different, and there is a corresponding mapping between the Company record in the system and display name in Sentinel.
• CSCS Cards: Cards Updated to make clear which ones are part of the CSCS Alliance.

MacRail System

Enhancements:

• 2FA Update: MacRail Worksite App (1.8.4) released for Two-Factor Authentication (2FA).
• Weekly Repeating Events:  Updated to include options to set the Event Type and Reference. 
• Account Sign Up: Sign Up Moved to exist within the 'account site' matching the look and feel of the login/password reset forms.
• Sync of FR Data: Daily sync changed to it only attempts to do do for Devices that have been online in the previous 48 hours.
• Change of Name for Record with Biometric: System side cache is now cleared so that the record will be re-synced with all FR cameras.

Bug Fixes:

• SAC Home Page: Fixed a bug where the page would error where a shift was on an Event that couldn't be accessed by the User.
• Workforce Portal: Fixed a Bug where the Weeks on the Events page would be incorrect every 6th day of the month.

Fatigue360

This month, we're introducing Fatigue Risk Assessments into Fatigue360! For now these will only work with Actual Shifts, and can be generated via the Shift sidebar when viewing an Actual Shift.  We have based the format and initial question set on Network Rail's Fatigue Assessment form.

Completed assessments will be shown in the sidebar, and there is a new widget that has been added to the Dashboard to show the number completed, and the scoring level. 

When enabled in the Organisation Settings (under notifications) this email can also include a link for them to complete an assessment (same as above), allowing an evaluation of the an individuals fatigue in real time.

We recognise that how these assessments can be captured, be that in terms of workflow or questions asked will vary. What we've tried to do here is create a generic solution that hopefully gets the ball rolling and starts conversations on good practice.

Other Enhancements:

• Event Importer updated to import Events in chunks based on the Reference, which should improve performance and upload times.
• Free tier supplier shifts will have their travel time calculated on the client side (using the address/accommodation data held by the client).
• Option added to the Dashboard to view the 'Unresolved Issues' in the form of table instead of a pie chart.
  • We understand that as Fatigue360 has evolved and more issues have been tracked an alternative way of viewing this was required.
• Organisation Settings screen updated to group settings into different categories and tabs e.g. Events & Shifts, Notifications, Workforce App, Misc.
  • Updated settings screen to allow removal of the On-Call Role, Training Role, Office Role.
• Updated TECS Timesheet template with up-to-date information (address and logo).
• Updated TRU EAST timesheet export to use planned hours for actual hours where non exist.

Integrations:

• Update COINS integration to deal with short absences using the start time and duration provided. 

Bug Fixes:

• Fixed bug where using the bulk unassign tool via the Staff Timeline where overlapping shifts warning would not be removed.
• Fixed bug when adding Leave, and having selected the option to remove from shifts, the empty shift issue was not be created.
• Fixed bug where setting values for rail weeks could be saved incorrectly.

Worksite360

Enhancements:

• Improved Register query performance when viewing the register.
• Improved Event Jump List query performance decreasing load time.
• Improved Event searching via the Menu when using the Reference.

Organisation Dashboard

Enhancements:

• Updated User list to show users with email addresses that are suppressed by the mail service.
  • Suppressed email addresses are logged after a number of failed attempts to send email to it.
• Re-send Organisation invite now available on the User screen is the User hasn't set any of their details (e.g. name, password).

Bug Fixes:

• Fixed bug with the Person's name when viewing Person Cards via the Organisation Dashboard.

Today we are announcing an update to the Fatigue360 Dashboard to allow Users to better tailor their experience to what matters to them.

Users can now apply a variety of filters to their data, such as Company, Event Type, Tags and more. The Dashboard will update based on your selection, and when drilling down to see data that makes up the number.

The filter will be maintained when you navigate away and across any devices, you use Fatigue360 on. If you are dealing with hundreds of shifts a week with staff in a variety of locations or teams, then using these options should allow a greater focus on specific areas of that concern.

If you have bookmarked any of the drill-down result pages, because of an update to the URLs, those will no longer work and will result in a 'Page Not Found'. You will need to update any bookmarks.

Visual Changes

Based on feedback received we have also tried to make the segments in some of the charts more distinguishable. To that end, the Unresolved Shift Issues (and actual issues) will now have shapes or lines applied to each segment that should make it more digestible for any visually impaired users.  

The Events by Company chart has been replaced with a simple and easy-to-read table that lists the totals for each company. This chart has proved to not be as clear (especially with companies that have similarly coloured logos) as the User would have to hover over the various segments to know which was which.

The colours on the remaining charts using a Red/Amber/Green (RAG) setup have been tweaked slightly to try and make them clearer, and we will continue reviewing how to improve these.

Miscellaneous Changes

• The Peak and Average for the Fatigue/Risk Index have been added.
• Person Issues & Issues By Day tables, now show the total number of shifts along with the number of issues. 
• Drill down on the Person / Issues By Day will display the shift, plus whatever issues were found e.g. On Site Rule, Clause Breach.
• Query improvements for the Unresolved Shift Issue / Person Issues / Issues By Day drill down. 
• Query improvements for the Shift Status / Staff Status / Sponsor Status drill down.
• Shifts Not OK to Pay drill down updated to include the planned and actual duration.

We hope you enjoy the new features of the Fatigue360 dashboard and will be looking forward to seeing how everyone customises their dashboard. 

If there is an aspect that the dashboard does not allow you to track or if you have any questions or feedback, please feel free to get in touch with us.