Fatigue360

Enhancements:

• Clause Module: Updated to use 'actual' times instead of planned shift times in calculations.
• Personalised Notifications: Supplier Work/Shift Requests now notify the individual who made the request, rather than everyone subscribed to the channel.
• Calendar Option in Roster View: Added a calendar option to select weeks outside of those listed in the dropdown.
• Shift Timeline Week Numbers: New filter option to display Week Numbers in the background of the Shift Timeline.
• Event Timeline Week Number Display: Week Numbers are now displayed at the top and bottom of the Event Timeline.
• Secondary Sponsored Shift Status: On canceling and reconfirming a Secondary Sponsored Shift, the Sponsor response status is set to "To Be Sent".
• New Report: Added a report for 'Requested Suppliers'.
• TRU East Automated Weekly Report: Updated to include shifts up to 12 weeks into the future (previously 4).
• Settings Screen: Updated to explain what notifications are controlled by the toggle on the Settings screen.
• Workforce App Access: Updated to use the Licence system for defining additional permissions ahead of the next app release.

Integrations:

• A-Site Integration: Updated to prevent adding new Roles & Shifts associated with them.

Bug Fixes:

• Media Viewing Issue: Fixed a bug where users were unable to view media on a Supplier Shift using the toolbar media option.
• Event Upload Issue: Fixed an issue when uploading an event with only Latitude and Longitude, which previously did not query to get the Postcode.
• 'Other Events' Filter: Fixed an issue with the 'Other Events' filter on the Shift Timeline.
• Rest Icon Display: Fixed a bug where the Rest icon wouldn't be displayed.

Worksite360

Enhancements:

• New Equipment Loan Status: Added 'Retained' status for equipment loans.
• Equipment Loan System: Updated to display any loaned equipment marked as 'Retained' on each subsequent shift, ensuring status is kept up-to-date.

MacRail System

Enhancements:

• Pre-populated Shifts Report: Updated to include the Event Reference.
• Specific Labour Shifts Report: Updated to include those signing out during the report period and adjusted the reporting period to 6am to 6am (previously 7am to 7am).
• Facial Recognition Sync: Updated to re-sync records with Facial Recognition cameras when a person's name is changed, ensuring the correct name is displayed.

Bug Fixes:

• Workforce Portal Upload Issue: Fixed a bug where uploading to 'multiple events' defaulted to the previously selected single event.

Enviro360

Enhancements:

• 2FA Update: Updated App released for Two-Factor Authentication (2FA).

Obstruction360

Enhancements:

• 2FA Update: Updated App released for Two-Factor Authentication (2FA).

Fatigue360

This month, we're introducing Fatigue Risk Assessments into Fatigue360! For now these will only work with Actual Shifts, and can be generated via the Shift sidebar when viewing an Actual Shift.  We have based the format and initial question set on Network Rail's Fatigue Assessment form.

Completed assessments will be shown in the sidebar, and there is a new widget that has been added to the Dashboard to show the number completed, and the scoring level. 

When enabled in the Organisation Settings (under notifications) this email can also include a link for them to complete an assessment (same as above), allowing an evaluation of the an individuals fatigue in real time.

We recognise that how these assessments can be captured, be that in terms of workflow or questions asked will vary. What we've tried to do here is create a generic solution that hopefully gets the ball rolling and starts conversations on good practice.

Other Enhancements:

• Event Importer updated to import Events in chunks based on the Reference, which should improve performance and upload times.
• Free tier supplier shifts will have their travel time calculated on the client side (using the address/accommodation data held by the client).
• Option added to the Dashboard to view the 'Unresolved Issues' in the form of table instead of a pie chart.
  • We understand that as Fatigue360 has evolved and more issues have been tracked an alternative way of viewing this was required.
• Organisation Settings screen updated to group settings into different categories and tabs e.g. Events & Shifts, Notifications, Workforce App, Misc.
  • Updated settings screen to allow removal of the On-Call Role, Training Role, Office Role.
• Updated TECS Timesheet template with up-to-date information (address and logo).
• Updated TRU EAST timesheet export to use planned hours for actual hours where non exist.

Integrations:

• Update COINS integration to deal with short absences using the start time and duration provided. 

Bug Fixes:

• Fixed bug where using the bulk unassign tool via the Staff Timeline where overlapping shifts warning would not be removed.
• Fixed bug when adding Leave, and having selected the option to remove from shifts, the empty shift issue was not be created.
• Fixed bug where setting values for rail weeks could be saved incorrectly.

Worksite360

Enhancements:

• Improved Register query performance when viewing the register.
• Improved Event Jump List query performance decreasing load time.
• Improved Event searching via the Menu when using the Reference.

Organisation Dashboard

Enhancements:

• Updated User list to show users with email addresses that are suppressed by the mail service.
  • Suppressed email addresses are logged after a number of failed attempts to send email to it.
• Re-send Organisation invite now available on the User screen is the User hasn't set any of their details (e.g. name, password).

Bug Fixes:

• Fixed bug with the Person's name when viewing Person Cards via the Organisation Dashboard.

Fatigue360

Enhancements:

• Introduced a new dashboard widget option for 'Fatigue', 'Risk', 'Unresolved Shift Issues', and 'Actual Shift Issues' to toggle a 'value overlay' on pie charts, displaying segment values.
• Added functionality in Staff charts to display smaller blocks of time, allowing for focused analysis on specific months within a 12-month period.
• Implemented a direct link from the Staff 'Charts' to the Person Issues widget on the dashboard for enhanced navigation.
• Updated the Staff Import feature to accept comma-delimited team names in the 'Team' column. New teams will be created upon upload if they do not exist, and staff members will be added to all specified teams.
• Enhanced Donseed Integration to support the latest version of its API.
• Streamlined the Demo Sign-Up process and consolidated the setup of demo environments.
• Upgraded Admin Licence to manage Single Sign-On Domains.

Bug Fixes:

• Resolved an access issue where a supplier user could trigger processes in reverse (e.g., supplier to client).
• Addressed a display issue in client-side clause checks that incorrectly continued to the next window without breaches.

DMS360

Enhancements:

• Updated reports to sort by Delivery Date.
• Introduced a feature allowing users to specify which companies/sub-contractors can add bookings for specific events.
• Simplified the booking form by reducing the number of required fields for both Planned and Unplanned bookings.
• Optimised the 'User Access' module to reduce database queries.
• Improved 'Delivery Performance' and 'Number of Lorries Between Dates' reports to include headers as seen in web views.

Bug Fixes:

• Fixed automatic mileage calculations.
• Corrected the welcome message display issue.
• Resolved formatting issues with dates not being Excel-friendly and CSV 'Deliveries' report download failures.

Worksite360

Enhancements:

• Updated the Contacts + Distribution Groups Module to display email addresses marked as 'suppressed' by the mail service, with options for manual override through helpdesk support.
• Enhanced performance in event searches by optimising name and/or reference checks.
• Improved Sentinel session maintenance with better keep-alive performance.
• Added filter to show the 'Key Personnel' on the register, and updated the Event Home page after the Event to require the use of the filter rather than listing all key individuals who have signed in for the life of the Event.

Bug Fixes:

• Fixed issues capturing invalid dates during the sign-out process.
• Resolved discrepancies in Audit History when comparing numerical string values.

MacRail System

Enhancements:

• Updated Register Pre-populated Import to recognise events that start before and finish after a shift.
• Added Sentinel Competency checks for pre-populated entries via Register Import and updated reports to show outcomes of these checks.
• Reduced upload times for Register Pre-populated Import by minimizing immediate post-processing steps.
• Amended notifications for Supplier Prepopulated Import to include additional details such as 'Area', 'Event Start', and 'Sponsors'.

Workforce360

• Introduction of 2FA for Cloud Applications
  • On login Users are asked to enter a 6-digit code sent to the email address listed against their account. 
  • If you login via different devices/browsers, then you will be required to repeat this process. If you are using the same device and browser, then the 2FA will be last for a period (longer than a day) before you'll be asked to repeat this.
• Updated Password Requirements & Expiration
  • All users (except those using Single Sign-On (SSO)) will be required to update their passwords every 90 days.
• Account Deactivation for Inactive Users
  • The system will automatically deactivate accounts that have not been accessed for more than 90 days. Affected users will receive an email notification informing them of the deactivation and outline how they can reactivate their account.

Fatigue360

• Week 'backgrounds' and number have been added to the Staff Timeline.
• Added a new option to change whether a Shift 'can be charged', which by default is set to 'Yes'. For cancelled shifts, the system will automatically mark as no - unless the shift is filled (this can still be overridden). 
• New Reports added to export Shifts that are 'Ok to Charge' and 'Not Ok to Charge'.
• Updated the 'Viewer (No Personal Data Access)' Licence type to allow view of Staff screen, for search functionality.
• Staff import with an new address, will automatically set the 'start date' of that address to a year prior.
• Increased shift time variance on the Gane time import from 3 to 4 hours.

Integrations

• ASite integrations updated to use updated Statuses, and ensure shift competencies are correctly flagged.

Bug Fixes

• Fixed issue when exporting the issues from the dashboard where the shifts were unfilled

DMS360

• Added a total to the CO2 Emissions Report.
• Added the Site Delivery Address into the Booking Confirmation email. 
• Added a link to the Delivery Protocol file into the Booking Confirmation email.
• Added the option to book a collection instead of delivery.
• Optimisations for Users using the system via a tablet, with the sidebar being collapsible

Bug Fixes

• Fixed issue with export options where the text format option wouldn't work.
• Fixed issue where the booking form could be submitted even if the FORS check had failed.
• Adjusted layout to accommodate issues when the delivery schedule had been set to 15 minute increments.

Worksite360

• Added 'Average Total Travel Time' to the Event homepage, to go along side other metrics such as 'Average Shift Length'.
• Register History updated to show full date (e.g. 01/05/2024 10:00) for time in, instead of 10:00, Wed 1st.

Bug Fixes

• Fixed an issue with Schedule import where the first task in the file could be missed.

MacRail System

• Updated Sponsor Total Hours report to group by Fatigue360 project & 'worksite'.
• Version 1.8.2 of the MacRail Worksite App released, removing the requirement for 'Managers' to have confirmed their shift in the App before being able to manage others on sign-in.
• Legacy reports migrated into the Automated reporting suite allowing for better management.

Obstruction360

• Version 1.3.1 of app released to better accommodate tablets with smaller screens.

Today, 2FA (two factor authentication) has been introduced to the Workforce360 platform, adding an additional layer of security to protect your information and that of others. 

The process is simple, and easy to follow. The steps below describe the process and what you need to do:

1. Log into your account as normal (via https://account.workforce360.co.uk/ or  https://account.macrail.co.uk/)
2. If you are presented with a screen asking you to enter the two-factor authentication code check the email linked to your account for a 6 digit number.
3. Enter this number in the below field:
4. 
   Click Confirm

If you login via different devices/browsers, then you will be required to repeat this process. If you are using the same device and browser, then the 2FA will be last for a period (longer than a day) before you'll be asked to repeat this.

If you are logging via the web to access any of the applications listed below, you will be affected:

• DMS360
• Enviro360
• Fatigue360
• MacRail System
• Obstruction360
• Worksite360

A Commitment to Security
This update underscores our commitment to providing a secure platform. If you run into any issues as a result of this update, please contact the helpdesk: helpdesk@westonanalytics.com and we'll help as quickly as possible.

As previously communicated, this is the 2nd phase of our security update further updates will be coming for the various mobile apps over the coming weeks, so look out for further updates.

At Weston Analytics we are committed to ensuring the highest standards of security for all users on its platform. 

As part of this ongoing commitment, we are announcing a series of enhancements to our account security measures, set to begin in April and running through to end of June. These updates are designed to provide a secure and reliable experience.

New Security Measures (starting April 16 2024)

• Mandatory Password Updates: All users (except those using Single Sign-On (SSO)) will be required to update their passwords every 90 days. This will ensure that all accounts meet our stringent security standards. Upon login, users will receive a notification that they are required to do this, and an email will be sent to the email address listed with instructions.
• Account Deactivation for Inactive Users: In an effort to streamline user access and maintain a secure platform, the system will automatically deactivate accounts that have not been accessed for more than 90 days. Affected users will receive an email notification informing them of the deactivation and outline the steps to reactivate their account.

These enhancements are part of our proactive approach to security and are informed by an extensive analysis of user account activity. To avoid being caught by this on the 16th April, you can update your password at any point between now and then using the 'Forgot Password' tool on the login screen.  The next time you'll be asked is  90 days after you update it.

Introducing Two-Factor Authentication (2FA) (starting April 30 2024)

We will be implementing Two-Factor Authentication (2FA), requiring users to verify their identity by entering a code sent to their email address. This will be rolled out in two phases:

1. Web/Cloud Applications: Starting April 30 2024, 2FA will be introduced for web/cloud-based applications (including the MacRail System, Worksite360, and Fatigue360).
2. Mobile Applications: 2FA will be extended to our mobile apps towards the end of Q1 (April-June 2024). Detailed information about the app specific rollout will be provided closer to time.

All users will need to comply with the 2FA requirement unless they are utilising Single Sign-On (SSO) in which case your own Organisation's rules will apply.

A Commitment to Security:

These updates underscore our dedication to providing a secure, reliable platform for our diverse user base. We understand these changes may require an adjustment period and are committed to supporting our users through this transition. The staggered nature of this implementation will allow us to respond to feedback and make adjustments along the way.

For any inquiries, please contact us via the helpdesk: helpdesk@westonanalytics.com 

Fatigue360

Competency Expiry Notifications

Starting from today, when a Staff member's competencies are due to expire, a daily notification will be sent out to inform licensed Users of this occurrence. By default, this notification will be issued 30 days in advance, but each Organisation has the option to modify this setting (to as few as 7 days, or as many as 60 days).

Knowing when a staff member's competencies are expiring is essential for ensuring compliance, safety, quality, and efficiency of any organisation's operations.

Where Staff members have multiple competencies expiring on the same day, the notification will indicate the total number of competencies due to expire. If they have only one competency expiring, then this will be specifically mentioned.

By default all applicable users will be opted in to receive this notification (unless we've been requested to not do so). We've taken this action as part of our expansion of the competency module in Fatigue360, which started with the widget added to the Dashboard last month showing what competencies were expiring in the selected date range or week. 

If you don't wish to receive the Notification - you can opt-out at at any time by accessing your Notification options (Profile Menu (your name) -> Notifications) and unticking 'Competency Expiring' notification. 

Additional Changes

• New Export option added to generate Staff Timesheet Export Using Planned Data.
• Week dropdown added back to the Dashboard to allow quick change of week using the same filter.
• Further updates  to the Sentinel lookup to work with Sentinel's 2 Factor Authentication update.
• On Import of Staff, if a team is listed that doesn't already exists that team will be created and the Staff member assigned to it.

Integrations

• New option added to the M-Site Integration to retrieve the Postcode when limited to enrolled employees only.

Workforce App

• Number of past actual shifts visible updated to show the last 7 days. Staff can only update shifts for up to 48 hours after the shift has started.

Worksite360

• Further updates to the Sentinel import to work with Sentinel's 2 Factor Authentication update.

We've received a number of suggested features this month that are now publicly available for upvoting.  Upvoting these highlights the level of interest there is in a particular item, and we take that into account when determining what we should be doing to improve the various products.  So please consider taking a look at them or leaving your own suggestions.

Fatigue360

• A new Event List screen has been added (listed under the Timeline menu) that lists all the Events added to Fatigue360. This has the option to search through the Events to find those with a certain name, client, status and in a particular date range. 
  • From the Event List it is possible for Users to edit the details of the Event, check the audit history, or go to the Shift timeline for that Event.
  • The Event List screen includes an option to export the Event details into an Excel spreadsheet.
• Competencies Expiring widget added to the Dashboard, showing the Competencies expiring in the selected date range. The drill-down view will should the Staff Member and the competency, and this can be exported.
• A new option has been added to the Multiple Shift Options (CRTL+ click on multiple shifts), to update the Start and Finish times of multiple shifts for different staff members.
• New option added to override the Travel Time values on a planned shift, for Primary Sponsored Staff, has been added to the Shift sidebar. The travel time calculated using the Google Distance Matrix API will also be shown underneath the field, even after a different value is entered. 
• Event copying has been updated to allow the name of the new Event to be changed, the default option will continue to use the same name as the original Event.
• The required fields for the Accommodation import have been simplified, to change certain fields (e.g. reference number, number of nights) from being required to being optional. 
• Updated the Sentinel import to work with Sentinel's 2 Factor Authentication.

Integrations

• New option added to the M-Site Integration to only synchronise employees that have been enrolled on active sites, and fix added to handle records that have no name.

Bug Fixes

• Fixed a bug on the Dashboard that could cause it to not load when the date range covered multiple years.
• Fixed a display bug where the 'broken clause' issue would should on a Shift, even though the calculation for remaining hours/days would show that they had not breached the clause.

Worksite360

• Updated the Sentinel screen to work with Sentinel's 2 Factor Authentication.

MacRail System

• Updated the Pre-Populated Notification Email to include shifts that were specifically updated after an upload, and to include details of the user who uploaded the shifts.

Bug Fixes

• Fixed bug with the 'Pre-populated Shift - Card Issues' email where it would have no content.
• Fixed bug where the week selection for the Event list on the Workforce Portal would be out by 1 week.

Enviro360

• Tracking of requests being made to the API to show when Users are accessing Enviro360.

Obstruction360

• Tracking of requests being made to the API to show when Users are accessing Obstruction360 and the version they are using.

Organisation Dashboard

• Added new option to map the Sentinel Sponsor name against a company record via the Organisation Dashboard (for those with Worksite360), used on sign-in to set the individuals company.
• New option added to re-send the Organisation invite email to a User after first inviting them.

Platform

• Forgot Password tool formerly moved to the account section. Any URL that used the old location should automatically redirect to the new form.
• Updated Firebase push notification integration to handle the latest requirements from Google.

Today we are announcing an update to the Fatigue360 Dashboard to allow Users to better tailor their experience to what matters to them.

Users can now apply a variety of filters to their data, such as Company, Event Type, Tags and more. The Dashboard will update based on your selection, and when drilling down to see data that makes up the number.

The filter will be maintained when you navigate away and across any devices, you use Fatigue360 on. If you are dealing with hundreds of shifts a week with staff in a variety of locations or teams, then using these options should allow a greater focus on specific areas of that concern.

If you have bookmarked any of the drill-down result pages, because of an update to the URLs, those will no longer work and will result in a 'Page Not Found'. You will need to update any bookmarks.

Visual Changes

Based on feedback received we have also tried to make the segments in some of the charts more distinguishable. To that end, the Unresolved Shift Issues (and actual issues) will now have shapes or lines applied to each segment that should make it more digestible for any visually impaired users.  

The Events by Company chart has been replaced with a simple and easy-to-read table that lists the totals for each company. This chart has proved to not be as clear (especially with companies that have similarly coloured logos) as the User would have to hover over the various segments to know which was which.

The colours on the remaining charts using a Red/Amber/Green (RAG) setup have been tweaked slightly to try and make them clearer, and we will continue reviewing how to improve these.

Miscellaneous Changes

• The Peak and Average for the Fatigue/Risk Index have been added.
• Person Issues & Issues By Day tables, now show the total number of shifts along with the number of issues. 
• Drill down on the Person / Issues By Day will display the shift, plus whatever issues were found e.g. On Site Rule, Clause Breach.
• Query improvements for the Unresolved Shift Issue / Person Issues / Issues By Day drill down. 
• Query improvements for the Shift Status / Staff Status / Sponsor Status drill down.
• Shifts Not OK to Pay drill down updated to include the planned and actual duration.

We hope you enjoy the new features of the Fatigue360 dashboard and will be looking forward to seeing how everyone customises their dashboard. 

If there is an aspect that the dashboard does not allow you to track or if you have any questions or feedback, please feel free to get in touch with us. 

Fatigue360

• New Standard Export added to the system 'Staff Timesheet Actuals'. We've added a standard timesheet export to allow the exporting of Actuals from Fatigue360 for each Staff member in a timesheet format. 

We know that everyone has a different idea of what is required from a timesheet, so we've created a generic version having reviewed several different approaches. We're open to any suggestions or improvements you might have to improve this export for everyone.

• In the Staff Sidebar, when a Staff member's door-to-door exceeds the door-to-door rule, then this will be flagged on the Staff Member (this works where a known route exists between the staff member and the Event's address).
• Event Reference will be auto-capitalised and any additional whitespace is removed, ensuring that the references match the various importers.
• Staff charts updated to include the Peak and Average Fatigue/Risk Indexes for the timeframe selected.
• For the Issues, Fatigue & Risk chart drill down on the Dashboard an Excel Export option has been added. 
• For Organisations with a relationship set up with MacRail, there is now the option to toggle the Staff Member's access to the MacRail App, this has the same requirements as the toggle for the Workforce App (i.e. Staff member will need an email address).

Integrations

• Added toggle for the Bullhorn Integration to not sync updates to shifts that have been manually updated.
• Updated the MSite Integration to synchronise data across multiple projects/events.

Bug Fixes

• Fixed an issue where the overlapping shift issue wouldn't always clear if there was one shift spanning more than 24 hours.
• Fixed an issue with cancelling a planned shift between two actuals that would create invalid rest after the first shift.
• Fixed a cosmetic bug where the Team selection would appear on the Multiple Shift selection sidebar.

Worksite360

• Inductions Module updated to allow editing of existing induction records. 
• On sign-in via Facial Recognition the User's phone number will now be applied to the register entry created.
• Filters were added to the Facial Recognition camera logs to limit the logs to verification and connection events.
• A search option was added to the Facial Recognition camera logs.

Bug Fixes

• Fixed an issue where the error wouldn't be displayed for the Unique Reference field on the Induction form.
• Fixed a bug with the App Card Request module where the data was correctly linked together but the User would receive an error message.
• Fixed a bug with the company logo upload where the field would be required when editing other information related to the company.
• Fixed an issue where a Person with the same induction multiple times would cause a conflict that would result in register entries being marked as 'Not Inducted'