Fatigue360

Enhancements

• Syrinx Integration: A new integration has been added to import Operatives, Sites, Hire Contracts, and Shifts directly from Syrinx into Fatigue360. This feature flags shifts with potential compliance issues, enabling planners to address these in Fatigue360 with feedback that can loop back into Syrinx for a seamless update.
• TfL Importer Update: The bespoke TfL importer has been refined to streamline file consolidation and follow-up actions, significantly accelerating the upload process and reducing administrative overhead.
• Enhanced TfL Compliance Checks: The 30-hour rest check following a late shift now only applies when the subsequent shift is not a late or night shift (previously only if a late shift), improving compliance adherence.
• Inactive Staff Handling: When setting a staff member to "Inactive," the system now logs this timestamp to ensure that shifts starting the following day reflect the "Inactive Staff Issue." Shifts prior to the deactivation date remain unaffected.
• Role Rate Cards Standardisation: The Hour Prefix has been removed from Role Rate Cards to standardize terminology with other references in the system.
• Event Form Update: Event forms now allow the Custom Event Status to be cleared only on existing events, preventing unintended edits on new events.
• Area Filter: Option to filter to a specific Area added to the Reporting screen.

Bug Fixes

• Fixed an issue where imported events could have an incorrect start time set to thousands of years in the past.
• Addressed a bug where risk assessments would persist after unassigning a staff member from a shift.
• Resolved an issue with duplicate bank holiday entries for individuals.
• Corrected the clause breach display so that it only appears on the shift causing the breach, not on the current shift if unrelated.
• Fixed a stuck job where toggling supplier fatigue/risk index updates was not progressing for shifts.
  
  

DMS360

Enhancements

• Event User Access: Users can now be assigned to an Event before they complete their account setup, allowing more flexible event planning and coordination.

Obstruction360

Bug Fixes

• Fixed a bug where users with Single Sign-On enabled would still receive password expiry notifications, ensuring that SSO users are not affected by standard password policies.

MacRail System

Enhancements

• Editor License for Register: A new Editor License type allows users to sign in individuals and make changes to register entries, improving flexibility in register management.
• Travel Time in Reports: The Pre-Populated Register Entries Report now includes calculated travel times for each entry, offering clearer insight into potential shift compliance issues.
• Register Filter: Added a new filter in the Register to display pre-populated entries where travel time may risk breaching the door-to-door rule, helping planners ensure shift compliance.
• Device Gateways Update: VoIP and Intercom settings can now be applied to Bio Station 3 units, broadening device compatibility within the system.
  
  

Bug Fixes

• Resolved an issue where card requests could be created without a selected Card Type.
• Corrected an issue in the Event Zone Transaction Current Report where entries without a "time out" were included, even when workers had left the site.
• Fixed a bug that allowed card requests without a Card Type selection.

Fatigue360

Enhancements

• Assessments for Planned Shifts: We have extended the "Assessments for Actual Shifts" feature to now include Planned Shifts. This allows managers to conduct risk assessments for upcoming work more effectively.
• Staff Notifications for Assessments: A new toggle has been added under the User tab in the Staff Record. This feature allows managers to specify which staff members should receive notifications regarding risk assessments - including exceedances or assessments that require completion (if enabled in settings). 
• Shift Role Experience Notice: A new notice has been added to the Role field within the Shift Sidebar. This note displays the number of shifts a staff member has worked in that particular role over the past 365 days, up to the date of the selected shift. 
• Shift Competencies Overview: Within the Shift Sidebar, below the Role dropdown, users can now expand a new section to view the competencies required for the selected shift. This provides clear visibility into necessary qualifications directly in the shift planning interface.
• Fatigue360 Workforce App Settings: New options have been added to the Settings screen for the Fatigue360 Workforce App. These provide users with additional customisation options for better alignment with workforce needs. (More Details available in this post: Fatigue360 Workforce App - Workforce360 - Updates)
• Enhanced Report Filtering with Tags: Tag-based filtering has been added for report generation. Users can now apply tags to streamline and filter results when running reports, enabling more precise and efficient data analysis.
• Show Supplier Fatigue/Risk Indexes: New option added to the Organisation Relationship for the 'client' to control whether the Fatigue & Risk Indexes are displayed.
• TRU East Event Statuses: Added new custom Event statuses to allow tracking of where an Event is based on internal statuses/workflows.
  
  

Integrations

• COINS Integration: The integration with COINS has been enhanced to provide detailed reporting on the number of records processed. This includes specific information on any errors encountered during the data processing, allowing for more effective troubleshooting and accuracy in data synchronisation.
• A-Site Integration: Logging improvements have been made to the A-Site integration. The system now clearly logs instances when Events or Shifts are not added if the corresponding role does not exist in Fatigue360 or when enabled data isn't to be updated on existing records. This helps users identify and resolve any discrepancies.
  
  

Bug Fixes

• Training Role Dropdown Issue: Fixed an issue where the Training Role dropdown was not correctly populating with the list of available roles. This ensures that all roles are now visible and selectable as intended.
• Fatigue360 Workforce App 2FA Issue: Fixed an issue where 2FA code would not be recognised in the App if they User had used their username instead of email address.
• Password Reset Failure: Addressed a bug that occasionally caused the password reset feature to fail when attempting to send a reset link to a staff member. The process is now more reliable, ensuring smoother password management for users.

MacRail System

Enhancements

• Pre-Populated Issues Report: The Issues Report feature has been updated to include potential Door-to-Door breaches, with travel time now calculated automatically during pre-population. This enhancement aims to provide better visibility into compliance and travel concerns.
• Workforce Portal Excel Export: The Workforce Portal now includes an option to export Register data to Excel. This allows users to easily share, analyse, and archive workforce information.
• Updated Briefing Text: The 'Briefing Given' text has been updated to 'Brief Given & Confirmed Fit For Work'. This ensures that records accurately reflect that both a briefing has been conducted and that the worker has confirmed their fitness for duty.
• Loaned Equipment Serial Number Length: The allowed length for serial numbers of loaned equipment has been increased, enabling users to input longer serial numbers for improved equipment tracking.

Bug Fixes

• Register Importer: Handling Multiple First Names: Fixed an issue in the Register Importer that incorrectly handled names with multiple first names. Now, during import, the system checks the full name from the Excel document against the name in the system and properly splits names based on the last space. For example, "First Middle Last" will now correctly import as "First Middle" for the first name and "Last" for the last name, ensuring no name parts are lost.

Fatigue360

This month, we're introducing a much requested feature; Automatic Bank Holiday Leave Booking! 

To get this setup, you will need to set the Bank Holidays that a Staff Member will have (options from 'England & Wales', 'Scotland' & 'Northern Ireland'), either via the Staff form or by using the Staff Importer (remember for existing staff to have one of their cards as an identifier). 

Then in the background, all future Bank Holidays will be automatically booked as Leave. If you have rostered the Staff Member to work on a Bank Holiday, then this is will not remove them but flag this as an issue for you to deal with.

We pull in the Bank Holidays from the UK Gov website which is currently populated through to the end of 2026 and periodically the system will check for any new bank holidays that are added so you'll never need to do this again.

This feature has been upvoted by a variety of users in our Feature Requests - so if there is feature you are keen to see added to Fatigue360 then make sure you submit it and give an upvote for existing requests added by others. We discuss them internally when deciding on what features to add, and will try to engage with Users to discuss the finer details of their requests.

Other Enhancements:

• Supplier Events: When a Client makes changes to their own Event (Name, Postcode, Access Point, What3Words, Ref and Purchase Order) these will be synced to the Supplier Events (if their values are the same), ensuring that everyone remains on the same page.
• Staff Searching: Is now saved so that after searching, navigating away (i.e. viewing a staff's data or timeline) and then back again. The page will default to whatever you had searched.
• MacRail Finance Report: Updated so that unfilled shifts, that are also marked as not to be charged, do not include the charge rate.
• Manager Licence (Role Read-Only): Manager Licence variation, where the User won't have access to add/edit/delete Roles.
• CSCS Cards: Cards Updated to make clear which ones are part of the CSCS Alliance.

Bug Fixes:

• Travel Shifts: Fixed a Bug where booking Accommodation via the Module would not immediately cause the options to 'Add Travel Shift' to the first and last shifts for that period of Accommodation.
• Dashboard Loading: Where a User has changed which widgets are displayed, some additional queries would be run for widgets they hadn't included.
  
  

DMS360

Bug Fixes:

• FORS Withdrawn: Added validation to inform the User that the response from FORS was withdrawn, rather than Gold, Silver or Bronze.
• Slot Duration: Fixed bug where it was possible to set the slot duration to be longer than the maximum delivery duration.

Worksite360

Enhancements:

• Sentinel Check: After a Sentinel Check, the Person's Primary Sponsor will be updated if different, and there is a corresponding mapping between the Company record in the system and display name in Sentinel.
• CSCS Cards: Cards Updated to make clear which ones are part of the CSCS Alliance.

MacRail System

Enhancements:

• 2FA Update: MacRail Worksite App (1.8.4) released for Two-Factor Authentication (2FA).
• Weekly Repeating Events:  Updated to include options to set the Event Type and Reference. 
• Account Sign Up: Sign Up Moved to exist within the 'account site' matching the look and feel of the login/password reset forms.
• Sync of FR Data: Daily sync changed to it only attempts to do do for Devices that have been online in the previous 48 hours.
• Change of Name for Record with Biometric: System side cache is now cleared so that the record will be re-synced with all FR cameras.

Bug Fixes:

• SAC Home Page: Fixed a bug where the page would error where a shift was on an Event that couldn't be accessed by the User.
• Workforce Portal: Fixed a Bug where the Weeks on the Events page would be incorrect every 6th day of the month.

Fatigue360

Enhancements:

• Clause Module: Updated to use 'actual' times instead of planned shift times in calculations.
• Personalised Notifications: Supplier Work/Shift Requests now notify the individual who made the request, rather than everyone subscribed to the channel.
• Calendar Option in Roster View: Added a calendar option to select weeks outside of those listed in the dropdown.
• Shift Timeline Week Numbers: New filter option to display Week Numbers in the background of the Shift Timeline.
• Event Timeline Week Number Display: Week Numbers are now displayed at the top and bottom of the Event Timeline.
• Secondary Sponsored Shift Status: On canceling and reconfirming a Secondary Sponsored Shift, the Sponsor response status is set to "To Be Sent".
• New Report: Added a report for 'Requested Suppliers'.
• TRU East Automated Weekly Report: Updated to include shifts up to 12 weeks into the future (previously 4).
• Settings Screen: Updated to explain what notifications are controlled by the toggle on the Settings screen.
• Workforce App Access: Updated to use the Licence system for defining additional permissions ahead of the next app release.

Integrations:

• A-Site Integration: Updated to prevent adding new Roles & Shifts associated with them.

Bug Fixes:

• Media Viewing Issue: Fixed a bug where users were unable to view media on a Supplier Shift using the toolbar media option.
• Event Upload Issue: Fixed an issue when uploading an event with only Latitude and Longitude, which previously did not query to get the Postcode.
• 'Other Events' Filter: Fixed an issue with the 'Other Events' filter on the Shift Timeline.
• Rest Icon Display: Fixed a bug where the Rest icon wouldn't be displayed.

Worksite360

Enhancements:

• New Equipment Loan Status: Added 'Retained' status for equipment loans.
• Equipment Loan System: Updated to display any loaned equipment marked as 'Retained' on each subsequent shift, ensuring status is kept up-to-date.

MacRail System

Enhancements:

• Pre-populated Shifts Report: Updated to include the Event Reference.
• Specific Labour Shifts Report: Updated to include those signing out during the report period and adjusted the reporting period to 6am to 6am (previously 7am to 7am).
• Facial Recognition Sync: Updated to re-sync records with Facial Recognition cameras when a person's name is changed, ensuring the correct name is displayed.

Bug Fixes:

• Workforce Portal Upload Issue: Fixed a bug where uploading to 'multiple events' defaulted to the previously selected single event.

Enviro360

Enhancements:

• 2FA Update: Updated App released for Two-Factor Authentication (2FA).

Obstruction360

Enhancements:

• 2FA Update: Updated App released for Two-Factor Authentication (2FA).

Fatigue360

This month, we're introducing Fatigue Risk Assessments into Fatigue360! For now these will only work with Actual Shifts, and can be generated via the Shift sidebar when viewing an Actual Shift.  We have based the format and initial question set on Network Rail's Fatigue Assessment form.

Completed assessments will be shown in the sidebar, and there is a new widget that has been added to the Dashboard to show the number completed, and the scoring level. 

When enabled in the Organisation Settings (under notifications) this email can also include a link for them to complete an assessment (same as above), allowing an evaluation of the an individuals fatigue in real time.

We recognise that how these assessments can be captured, be that in terms of workflow or questions asked will vary. What we've tried to do here is create a generic solution that hopefully gets the ball rolling and starts conversations on good practice.

Other Enhancements:

• Event Importer updated to import Events in chunks based on the Reference, which should improve performance and upload times.
• Free tier supplier shifts will have their travel time calculated on the client side (using the address/accommodation data held by the client).
• Option added to the Dashboard to view the 'Unresolved Issues' in the form of table instead of a pie chart.
  • We understand that as Fatigue360 has evolved and more issues have been tracked an alternative way of viewing this was required.
• Organisation Settings screen updated to group settings into different categories and tabs e.g. Events & Shifts, Notifications, Workforce App, Misc.
  • Updated settings screen to allow removal of the On-Call Role, Training Role, Office Role.
• Updated TECS Timesheet template with up-to-date information (address and logo).
• Updated TRU EAST timesheet export to use planned hours for actual hours where non exist.

Integrations:

• Update COINS integration to deal with short absences using the start time and duration provided. 

Bug Fixes:

• Fixed bug where using the bulk unassign tool via the Staff Timeline where overlapping shifts warning would not be removed.
• Fixed bug when adding Leave, and having selected the option to remove from shifts, the empty shift issue was not be created.
• Fixed bug where setting values for rail weeks could be saved incorrectly.

Worksite360

Enhancements:

• Improved Register query performance when viewing the register.
• Improved Event Jump List query performance decreasing load time.
• Improved Event searching via the Menu when using the Reference.

Organisation Dashboard

Enhancements:

• Updated User list to show users with email addresses that are suppressed by the mail service.
  • Suppressed email addresses are logged after a number of failed attempts to send email to it.
• Re-send Organisation invite now available on the User screen is the User hasn't set any of their details (e.g. name, password).

Bug Fixes:

• Fixed bug with the Person's name when viewing Person Cards via the Organisation Dashboard.

Fatigue360

Enhancements:

• Introduced a new dashboard widget option for 'Fatigue', 'Risk', 'Unresolved Shift Issues', and 'Actual Shift Issues' to toggle a 'value overlay' on pie charts, displaying segment values.
• Added functionality in Staff charts to display smaller blocks of time, allowing for focused analysis on specific months within a 12-month period.
• Implemented a direct link from the Staff 'Charts' to the Person Issues widget on the dashboard for enhanced navigation.
• Updated the Staff Import feature to accept comma-delimited team names in the 'Team' column. New teams will be created upon upload if they do not exist, and staff members will be added to all specified teams.
• Enhanced Donseed Integration to support the latest version of its API.
• Streamlined the Demo Sign-Up process and consolidated the setup of demo environments.
• Upgraded Admin Licence to manage Single Sign-On Domains.

Bug Fixes:

• Resolved an access issue where a supplier user could trigger processes in reverse (e.g., supplier to client).
• Addressed a display issue in client-side clause checks that incorrectly continued to the next window without breaches.

DMS360

Enhancements:

• Updated reports to sort by Delivery Date.
• Introduced a feature allowing users to specify which companies/sub-contractors can add bookings for specific events.
• Simplified the booking form by reducing the number of required fields for both Planned and Unplanned bookings.
• Optimised the 'User Access' module to reduce database queries.
• Improved 'Delivery Performance' and 'Number of Lorries Between Dates' reports to include headers as seen in web views.

Bug Fixes:

• Fixed automatic mileage calculations.
• Corrected the welcome message display issue.
• Resolved formatting issues with dates not being Excel-friendly and CSV 'Deliveries' report download failures.

Worksite360

Enhancements:

• Updated the Contacts + Distribution Groups Module to display email addresses marked as 'suppressed' by the mail service, with options for manual override through helpdesk support.
• Enhanced performance in event searches by optimising name and/or reference checks.
• Improved Sentinel session maintenance with better keep-alive performance.
• Added filter to show the 'Key Personnel' on the register, and updated the Event Home page after the Event to require the use of the filter rather than listing all key individuals who have signed in for the life of the Event.

Bug Fixes:

• Fixed issues capturing invalid dates during the sign-out process.
• Resolved discrepancies in Audit History when comparing numerical string values.

MacRail System

Enhancements:

• Updated Register Pre-populated Import to recognise events that start before and finish after a shift.
• Added Sentinel Competency checks for pre-populated entries via Register Import and updated reports to show outcomes of these checks.
• Reduced upload times for Register Pre-populated Import by minimizing immediate post-processing steps.
• Amended notifications for Supplier Prepopulated Import to include additional details such as 'Area', 'Event Start', and 'Sponsors'.

Workforce360

• Introduction of 2FA for Cloud Applications
  • On login Users are asked to enter a 6-digit code sent to the email address listed against their account. 
  • If you login via different devices/browsers, then you will be required to repeat this process. If you are using the same device and browser, then the 2FA will be last for a period (longer than a day) before you'll be asked to repeat this.
• Updated Password Requirements & Expiration
  • All users (except those using Single Sign-On (SSO)) will be required to update their passwords every 90 days.
• Account Deactivation for Inactive Users
  • The system will automatically deactivate accounts that have not been accessed for more than 90 days. Affected users will receive an email notification informing them of the deactivation and outline how they can reactivate their account.

Fatigue360

• Week 'backgrounds' and number have been added to the Staff Timeline.
• Added a new option to change whether a Shift 'can be charged', which by default is set to 'Yes'. For cancelled shifts, the system will automatically mark as no - unless the shift is filled (this can still be overridden). 
• New Reports added to export Shifts that are 'Ok to Charge' and 'Not Ok to Charge'.
• Updated the 'Viewer (No Personal Data Access)' Licence type to allow view of Staff screen, for search functionality.
• Staff import with an new address, will automatically set the 'start date' of that address to a year prior.
• Increased shift time variance on the Gane time import from 3 to 4 hours.

Integrations

• ASite integrations updated to use updated Statuses, and ensure shift competencies are correctly flagged.

Bug Fixes

• Fixed issue when exporting the issues from the dashboard where the shifts were unfilled

DMS360

• Added a total to the CO2 Emissions Report.
• Added the Site Delivery Address into the Booking Confirmation email. 
• Added a link to the Delivery Protocol file into the Booking Confirmation email.
• Added the option to book a collection instead of delivery.
• Optimisations for Users using the system via a tablet, with the sidebar being collapsible

Bug Fixes

• Fixed issue with export options where the text format option wouldn't work.
• Fixed issue where the booking form could be submitted even if the FORS check had failed.
• Adjusted layout to accommodate issues when the delivery schedule had been set to 15 minute increments.

Worksite360

• Added 'Average Total Travel Time' to the Event homepage, to go along side other metrics such as 'Average Shift Length'.
• Register History updated to show full date (e.g. 01/05/2024 10:00) for time in, instead of 10:00, Wed 1st.

Bug Fixes

• Fixed an issue with Schedule import where the first task in the file could be missed.

MacRail System

• Updated Sponsor Total Hours report to group by Fatigue360 project & 'worksite'.
• Version 1.8.2 of the MacRail Worksite App released, removing the requirement for 'Managers' to have confirmed their shift in the App before being able to manage others on sign-in.
• Legacy reports migrated into the Automated reporting suite allowing for better management.

Obstruction360

• Version 1.3.1 of app released to better accommodate tablets with smaller screens.

Today, 2FA (two factor authentication) has been introduced to the Workforce360 platform, adding an additional layer of security to protect your information and that of others. 

The process is simple, and easy to follow. The steps below describe the process and what you need to do:

1. Log into your account as normal (via https://account.workforce360.co.uk/ or  https://account.macrail.co.uk/)
2. If you are presented with a screen asking you to enter the two-factor authentication code check the email linked to your account for a 6 digit number.
3. Enter this number in the below field:
4. 
   Click Confirm

If you login via different devices/browsers, then you will be required to repeat this process. If you are using the same device and browser, then the 2FA will be last for a period (longer than a day) before you'll be asked to repeat this.

If you are logging via the web to access any of the applications listed below, you will be affected:

• DMS360
• Enviro360
• Fatigue360
• MacRail System
• Obstruction360
• Worksite360

A Commitment to Security
This update underscores our commitment to providing a secure platform. If you run into any issues as a result of this update, please contact the helpdesk: helpdesk@westonanalytics.com and we'll help as quickly as possible.

As previously communicated, this is the 2nd phase of our security update further updates will be coming for the various mobile apps over the coming weeks, so look out for further updates.

At Weston Analytics we are committed to ensuring the highest standards of security for all users on its platform. 

As part of this ongoing commitment, we are announcing a series of enhancements to our account security measures, set to begin in April and running through to end of June. These updates are designed to provide a secure and reliable experience.

New Security Measures (starting April 16 2024)

• Mandatory Password Updates: All users (except those using Single Sign-On (SSO)) will be required to update their passwords every 90 days. This will ensure that all accounts meet our stringent security standards. Upon login, users will receive a notification that they are required to do this, and an email will be sent to the email address listed with instructions.
• Account Deactivation for Inactive Users: In an effort to streamline user access and maintain a secure platform, the system will automatically deactivate accounts that have not been accessed for more than 90 days. Affected users will receive an email notification informing them of the deactivation and outline the steps to reactivate their account.

These enhancements are part of our proactive approach to security and are informed by an extensive analysis of user account activity. To avoid being caught by this on the 16th April, you can update your password at any point between now and then using the 'Forgot Password' tool on the login screen.  The next time you'll be asked is  90 days after you update it.

Introducing Two-Factor Authentication (2FA) (starting April 30 2024)

We will be implementing Two-Factor Authentication (2FA), requiring users to verify their identity by entering a code sent to their email address. This will be rolled out in two phases:

1. Web/Cloud Applications: Starting April 30 2024, 2FA will be introduced for web/cloud-based applications (including the MacRail System, Worksite360, and Fatigue360).
2. Mobile Applications: 2FA will be extended to our mobile apps towards the end of Q1 (April-June 2024). Detailed information about the app specific rollout will be provided closer to time.

All users will need to comply with the 2FA requirement unless they are utilising Single Sign-On (SSO) in which case your own Organisation's rules will apply.

A Commitment to Security:

These updates underscore our dedication to providing a secure, reliable platform for our diverse user base. We understand these changes may require an adjustment period and are committed to supporting our users through this transition. The staggered nature of this implementation will allow us to respond to feedback and make adjustments along the way.

For any inquiries, please contact us via the helpdesk: helpdesk@westonanalytics.com 

Fatigue360

Competency Expiry Notifications

Starting from today, when a Staff member's competencies are due to expire, a daily notification will be sent out to inform licensed Users of this occurrence. By default, this notification will be issued 30 days in advance, but each Organisation has the option to modify this setting (to as few as 7 days, or as many as 60 days).

Knowing when a staff member's competencies are expiring is essential for ensuring compliance, safety, quality, and efficiency of any organisation's operations.

Where Staff members have multiple competencies expiring on the same day, the notification will indicate the total number of competencies due to expire. If they have only one competency expiring, then this will be specifically mentioned.

By default all applicable users will be opted in to receive this notification (unless we've been requested to not do so). We've taken this action as part of our expansion of the competency module in Fatigue360, which started with the widget added to the Dashboard last month showing what competencies were expiring in the selected date range or week. 

If you don't wish to receive the Notification - you can opt-out at at any time by accessing your Notification options (Profile Menu (your name) -> Notifications) and unticking 'Competency Expiring' notification. 

Additional Changes

• New Export option added to generate Staff Timesheet Export Using Planned Data.
• Week dropdown added back to the Dashboard to allow quick change of week using the same filter.
• Further updates  to the Sentinel lookup to work with Sentinel's 2 Factor Authentication update.
• On Import of Staff, if a team is listed that doesn't already exists that team will be created and the Staff member assigned to it.

Integrations

• New option added to the M-Site Integration to retrieve the Postcode when limited to enrolled employees only.

Workforce App

• Number of past actual shifts visible updated to show the last 7 days. Staff can only update shifts for up to 48 hours after the shift has started.

Worksite360

• Further updates to the Sentinel import to work with Sentinel's 2 Factor Authentication update.

We've received a number of suggested features this month that are now publicly available for upvoting.  Upvoting these highlights the level of interest there is in a particular item, and we take that into account when determining what we should be doing to improve the various products.  So please consider taking a look at them or leaving your own suggestions.